Holy Trinity San Francisco Effective Date: July 2026

Holy Trinity Greek Orthodox Church (doing business as "Holy Trinity San Francisco," "we," "us," or "our") operates the website holytrinitysf.org, the Holy Trinity San Francisco mobile app (holytrinitysf.app), and related online services. We respect your privacy and are committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices you have.

By using our website, app, or online services, you agree to the practices described in this policy.

1. Information We Collect

Information you provide to us. We collect information you choose to share when you:

Fill out a contact, visitor, or inquiry form (name, email address, phone number, and your message)
Subscribe to our email newsletter, The Familian Weekly
Register for an event, program, class, or ministry activity
Make a gift or stewardship pledge through our online giving platform
Communicate with parish clergy or staff by email or phone
Download or use the Holy Trinity San Francisco mobile app

Information collected automatically. Like most websites, we collect certain technical information when you visit, including your IP address, browser type, device type, pages visited, and referring website. This is collected through cookies and similar technologies provided by our website platform and is used to understand how visitors use our site and to improve it.

2. How We Use Your Information

We use the information we collect to:

Respond to your questions and inquiries
Send parish communications, including our email newsletter, event announcements, and service schedule updates
Process donations, stewardship pledges, and event registrations
Administer parish ministries and programs
Maintain parish membership records
Improve our website, app, and communications
Comply with legal and financial recordkeeping obligations

We do not sell, rent, or trade your personal information to anyone. We do not share your information with third parties for their marketing purposes.

3. Online Giving

Online gifts to Holy Trinity San Francisco are processed through Realm, a secure third-party giving and church management platform operated by ACS Technologies. When you give online, your payment information (such as credit card or bank account details) is collected and processed directly by Realm. We never see or store your full payment card or bank account numbers. Realm's handling of your information is governed by its own privacy policy, which we encourage you to review.

Records of your giving are maintained confidentially for tax receipt and stewardship purposes and are accessible only to authorized parish staff.

4. Email Communications

Our email newsletters and announcements are sent through Mailchimp, a third-party email service. When you subscribe, your name and email address are stored securely with Mailchimp. Every email we send includes an unsubscribe link, and you may opt out at any time. You can also update your preferences or unsubscribe by contacting the parish office.

5. Third-Party Services

Our website and app make use of trusted third-party services, each of which has its own privacy policy:

Squarespace hosts our website and provides site analytics
Mailchimp manages our email communications
Realm (ACS Technologies) processes online giving
YouTube hosts embedded video content, including livestreamed services
Google Calendar powers our online parish calendar
Instagram and Facebook host our social media content, which may be linked or embedded on our site
WhatsApp may be used for event RSVPs when you choose to contact us that way

When you interact with these services, including watching an embedded video or clicking through to a social media page, those providers may collect information about you according to their own policies. We encourage you to review their privacy policies.

6. Photography and Media

Holy Trinity San Francisco regularly photographs and records parish services, events, and community life for use in our publications, website, app, social media, and other communications. By attending parish events, you acknowledge that you may appear in such photography or video.

If you would prefer that a photo of you or your family member not be used, or would like a published photo removed, please contact the parish office and we will honor your request promptly.

7. Children's Privacy

We care deeply about the safety and privacy of the children in our community. Our website and app are not designed to collect personal information from children under 13, and we do not knowingly collect such information online without parental consent. Registration for youth programs, Sunday School, and related ministries is completed by a parent or guardian. If you believe a child has provided us personal information without parental consent, please contact us and we will delete it.

8. Data Security

We take reasonable administrative and technical measures to protect your personal information, including limiting access to membership and giving records to authorized clergy and staff. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Choices and Rights

You may at any time:

Unsubscribe from our email communications
Request access to, correction of, or deletion of the personal information we hold about you
Ask that a photo of you or your family be removed from our website or social media
Opt out of the parish directory or other membership listings

To make any of these requests, contact us using the information below. We will respond as promptly as we reasonably can. Please note that we may need to retain certain records (such as donation records) to meet legal and financial obligations.

10. External Links

Our website and communications may contain links to other websites, including the Greek Orthodox Archdiocese of America, the Metropolis of San Francisco, and community partners. We are not responsible for the privacy practices of other sites and encourage you to review their policies.

11. Changes to This Policy

We may update this policy from time to time. The current version will always be posted on this page with its effective date. Continued use of our website or app after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this policy or how we handle your information, please contact:

Holy Trinity San Francisco 999 Brotherhood Way San Francisco, CA 94132 Phone: 415.584.4747 Email: communications@holytrinitysf.org